Welcome to Renr. By accessing and using our services, you agree to be bound by these Terms of Service. Please read carefully before using our platform.
Definitions
In these Terms of Service:
- "Service" refers to the Renr platform, including the web application, API, and all related features.
- "You" or "User" refers to the individual or entity using our Service.
- "We" , "Renr" refers to PT Renr Teknologi Bangsa and its affiliates.
- "Content" refers to text, data, information, or other material uploaded or created through the Service.
Acceptance of Terms
By accessing or using Renr Services, you represent that:
- You have read, understood, and agreed to these Terms of Service.
- You are at least 18 years of age or have obtained parental/guardian consent.
- You have the legal capacity to enter into this agreement.
- You are not prohibited from using the Service under applicable law.
Use of Service
3.1 License to Use
Renr grants you a limited, non-exclusive, non-transferable license to access and use the Service in accordance with these Terms.
3.2 User Account
You are responsible for:
- Maintaining the confidentiality of your account credentials.
- All activities that occur under your account.
- Notifying us immediately of any unauthorized use of your account.
- Ensuring your account information is accurate and up to date.
Third-Party Integrations
Renr provides integrations with various third-party platforms, including but not limited to:
WhatsApp Business API
WhatsApp business messaging integration
Instagram API
Instagram message management
Facebook Messenger
Facebook Messages integration
Telegram Bot API
Telegram bot for business
Twitter/X API
Twitter/X message management
Google Workspace
Full Google integration
By using these integrations, you acknowledge that:
- You must comply with the terms of service of each respective third-party platform.
- Renr is not responsible for changes, interruptions, or termination of third-party services.
- You authorize Renr to access and process data from third-party platforms in accordance with the permissions you grant.
- Renr may discontinue any integration at any time if a third-party platform changes its terms or API access.
Usage Restrictions
You agree NOT to:
- Use the Service for illegal or unauthorized purposes.
- Infringe the intellectual property rights of any party.
- Send spam, malware, or other harmful content.
- Attempt to access systems or data without authorization.
- Reverse engineer, decompile, or disassemble the Service.
- Use the Service to send unsolicited bulk messages (spam).
- Abuse or manipulate automation or AI systems.
- Place unreasonable load on our infrastructure through excessive use.
- Use the Service for purposes that violate the policies of integrated third-party platforms.
User Content
6.1 Ownership
You retain all rights to Content that you upload or create through the Service.
6.2 License to Renr
By uploading Content, you grant Renr a non-exclusive, worldwide, royalty-free license to use, store, and process such Content solely for the purpose of providing and improving the Service.
6.3 Content Responsibility
You are solely responsible for the Content you share and must ensure that such Content does not violate any laws or the rights of third parties.
Intellectual Property
All rights, title, and interest in the Service, including Renr's technology, software, design, logos, and trademarks, are and will remain the exclusive property of Renr and its licensors.
These Terms do not grant you any rights or licenses to Renr's trademarks, logos, or other intellectual property rights except as expressly stated herein.
Limitation of Liability
The Service is provided "as is" and "as available" without warranty of any kind, express or implied.
- The Service will operate without interruption or be free from errors.
- All bugs or errors will be corrected.
- The Service will meet your needs or expectations.
- Results obtained from use of the Service will be accurate or reliable.
Renr does not warrant that:
IMPORTANT LIMITATION:
To the maximum extent permitted by applicable law, Renr shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.
Indemnification
You agree to indemnify, defend, and hold harmless Renr, its directors, employees, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or related to:
- Your use of the Service.
- Your violation of these Terms of Service.
- Your infringement of any third-party rights, including intellectual property rights.
- Content that you upload or share through the Service.
Termination of Service
10.1 Termination by You
You may terminate your account at any time through your account settings or by contacting us.
10.2 Termination by Renr
We reserve the right to suspend or terminate your access to the Service, without prior notice, if:
- You violate these Terms of Service.
- Your use poses legal risk or harms other users.
- You fail to pay any outstanding fees (if applicable).
- Required by law or court order.
10.3 Effect of Termination
Upon termination, your right to use the Service will immediately cease. We may delete your Content in accordance with our data retention policy.
Changes to Terms
Renr reserves the right to modify these Terms of Service from time to time. We will notify you of material changes via email or a notice on the Service.
Your continued use of the Service after any changes take effect constitutes your acceptance of the revised Terms. If you disagree with the changes, you must cease using the Service.
Governing Law and Dispute Resolution
12.1 Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the Republic of Indonesia, without regard to its conflict of law provisions.
12.2 Jurisdiction
Any dispute arising out of or relating to these Terms shall be resolved exclusively in the competent courts in Jakarta, Indonesia.
12.3 Dispute Resolution
Before initiating legal action, the parties agree to first attempt to resolve any dispute through good faith negotiation.
General Provisions
13.1 Entire Agreement
These Terms constitute the entire agreement between you and Renr regarding the Service and supersede all prior agreements.
13.2 Severability
If any provision is found to be unenforceable or invalid, that provision will be modified or removed to the minimum extent necessary so that these Terms remain in full force and effect.
13.3 No Waiver
Renr's failure to enforce any right or provision shall not be deemed a waiver of such right.
13.4 Assignment
You may not assign your rights or obligations under these Terms without Renr's prior written consent. Renr may assign its rights without restriction.
Contact Us
If you have any questions about these Terms of Service, please contact us:
By using Renr Services, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service. Please review periodically to stay informed about updates.